The Key Account Manager HM&CLSM is responsible for customer management and sales execution. He/she will deliver input to create and develop the strategy for the HM&CLSM channel and key customers, with a focus on Emart, Lotte and Homeplus. The main responsibilities include execution of our plan and objectives related to assortment, distribution, (in-store) visibility and (building) penetration, based on the annual (joint business) plan. The KAM also leads the Field Sales Reps (FSR) operation and guides, mentors and coaches them to execute in-store in line with the plan with a focus on the top 50-75 stores of Emart, Homeplus and Lotte HM. 

The Key Account Manager Hypermarket & CLSM reports to the Sales Director who reports to the Country Manager of Lotus Bakeries Korea, who reports to the General Manager Asia – Offices.

Key Result Areas

1. Strategy into Action

-    Delivers input to the Country Manager to build up strategic plan for Hypermarket (main focus) and CLSM channel  and builds specific (joint) customer business plans for key customers; Lotte, Homeplus and E-Mart. 
-    Manage the relationship and business execution with Hypermarket (pro-active) and CSLM customers (re-active);
-    Execute the plan with focus on Assortment/Distribution/Visibility/Penetration in the Hypermarket and CLSM channel based on annual plans with support of the FSR’s;
-    Focus on sustainable growth in terms of turnover and profit with efficient and effective sales promotion; 
-    Account receivable management for monthly closing including tax closure

2. Sales and S&OP

-    Sales forecasting by customer, by brand, by SKU
-    Promo plan by customer, by brand, by SKU based on promotion learnings/evaluations

3. Customer Management

-    To represent the organization towards Hypermarket and CLSM customers in order to intensify the relationships with the aim to achieve the objectives.
-    Works closely together all other disciplines of Lotus Bakeries Korea, and does so in a positive manner, in order to achieve the overall objectives of the company.
 

Education (degree):
•    University level or above

Competence profile:
TOP value & 6 competences (Excellent execution, Driving result, Improving continously, Strategic thinking, Embracing & leading change, Making people better

Specific knowledge:

Experience:
•    Around 5 – 10  years of sales experience 
•    Man-management experience
•    Experience in FMCG, working with A-brands and working in an international environment.
•    Knows and understands the Hyper and CLSM business.

Language:
•    Fluent in Korean 
•    Basic level of English is must and good level of English is preferred

Personal competences:
•    Strong personality, serious partner in business, perfect sparring partner for customer relations at all disciplines
•    Strong communicator both internal and external.
•    Analytical, fact based, solution thinker (‘how can we make this happen”)
•    Hands on mentality, 
•    Understands the broader picture with an eye for detail.
•    Entrepreneurial, high energy level (no 9-5 mentality) and a good sense of humor