Category Development & Marketing Manager
Category Development & Marketing is the prompter for brand marketing and the scriptwriter for sales. As a Category Development & Marketing Manager, you will be responsible for the channel strategy, the respective category we operate in and for the development of the brands. Based on business insights he/she executes the brand strategy by making a channel plan, marketing plan and action plan in order to optimize assortment, distribution, visibility and (household) penetration with strong trade communication and consumer/shopper communication. This role requires strong trade marketing/category development skills and a flavor of brand marketing. The Category Development & Marketing Manager is overall responsible for the brands and products and manages a number of main brands him-/herself in close co-operation with Global Brands & Customer Development (GB&CD) – Head Office located in Belgium/Switzerland, Regional Marketing Manager located in Thailand, as well as direct with the brand owners of RMM and ANNAS. Reports directly to the Country Manager Lotus Bakeries Korea. The Category Development & Marketing has currently one direct report; Trade Marketing Analyst.
As a Category Development & Marketing Manager, these would be some of your main responsibilities.
1. Business Insights:
- Responsible for data management, revenue management and KPI dashboarding.
- Supports the Trade Marketing Analyst with analysis and turning data into information as well as creating revenue management and KPI score boards.
- Turns information in to knowledge by creating business insights from a marketing point of view that will be used as fuel for the channel strategy, channel plan, marketing activation plan and annual action plan.
- Conduct market research and analysis to identify the needs, preferences, and behaviors of the target customers/shoppers and channels.
- Pre- and reviews the marketing activities and investments in order to gain valuable insights on the results and the return on marketing investment.
2. Marketing, Category and Brand Development:
- Develop and implement comprehensive multi-channel marketing strategy (short/mid/long-term) to determine how to take advantage of brand building and maximize sales opportunities both in existing and new channels.
- Conducts a partition analysis (every 3 year) and set the range by brand on an annual basis in order to meet the consumer/shopper needs.
- Reviews the channels and the respective strategy in order to be able to make a channel plan leading up to the marketing activation plan.
- Makes the Marketing Activation Plan with a one year horizon based on the optimization of the assortment, distribution, off-line and on-line visibility and how to build and increase the household penetration of the brands; promotions (including rules and guidelines), tastings, pricing, communication and rotation.
- Supports the sales team making their customer business plans and ensures that these are aligned with the 12M Marketing Activation Plan.
- Responsible for the proper execution of the Marketing Activation Plan, tracking and tracing of the results as well as regular review of the plan against actual results.
- Executes global marketing campaigns and if needed develops local materials in order to generate content and conversion via E-Commerce and social media. .
- Create and manage the marketing budget to ensure optimal allocation of resources and return on investment.
- Supports the sales team with their management of key accounts, distributors, wholesalers, and retailers by providing them with training, support materials and marketing insights.
- Collaborate with other departments to ensure cross functional working in the team.
- Communicate with Asia office and HQ (GB & CD) and Regional Marketing department in Thailand in order to ensure full alignment with global and regional strategies, rules & guidelines and provides at the same time inputs to both.
3. Assortment/Distribution/Visibility/Penetration:
- Executes the Partition Project (every 3 years) and range review (every year) in order to ensure a brand and product assortment that meets consumer needs and requirements; packaging design, product specifications, pricing, etc.
- Lead new product and/or SKU introductions and build launch plans.
- Lead assortment ranking (what to list where) from a consumer/shopper point of view by channel/customer to get the optimal assortment listed by customer
- Has database (with input from sales) about planogram change date, lead time for launches, shelving aspects, ready shelf packaging requirements, etc.
- Analyses together with sales listing progress and distribution realization/optimization.
- Creates insights in the shopper decision tree (SDT), routing in store and trade concepts to entice shoppers.
- Analyses together with sales (by customer) the opportunities to optimize the in-store visibility on shelf (brand blocking, brand-zone, etc) and guides sales how and where to present our brands/products.
- Analyses together with sales (by customer) the opportunities to optimize the secondary display options in-store in order to optimize availability and visibility of our brands/products.
- Supports the sales team making a plan by customer to improve in-store visibility with clear KPI’s to be executed by sales and ensures follow-up on KPI’s (ADVP Tracker).
- Set guidelines regarding what brand/products to promote, how many times per year, what maximum discount and what kind of execution by customer to direct sales and help them to execute.
- Set guidelines regarding sampling activities in-store and/or out of store, how many times per year, where and how to execute with clear KPI’s and ensure implementation by sales and/or external agency.
- Optimize penetration building activities based on promotion and sampling evaluations made by sales (as part of monthly business review and SFC process).
- Develop pos material to support in-store promotions, sampling activities and optimized visibility on shelf and for secondary placement.
- Develop Pricing Strategy based on list Prices and RSP by Channel.
4. Communication in-store and on-line:
- Develop and execute communication materials for the trade ; leaflets, presentations, brand stories, samples, etc.
- Communication with consumers (if applicable); social media, web-site, events, response to consumers.
- Responsible for the feedback and (written) response and answer consumer questions regarding B&B products.
Alongside living our TOP values of Team Spirit, Open Dialogue, and Passion, the most important things we’re looking for from you are:
Ideal candidate:
- TOP Values: Team Spirit, Open Dialogue, and Passion
- Lotus Competences: Excellent Execution, Driving Result, Improving Continuously, Strategic Thinking, Embracing & leading change, Making people better
- Professional Knowleges: In-depth & broad
Education (degree):
• Bachelor degree with a relevant Master
Competence profile:
Experience:
- Around 7 – 10 years of solid trade marketing or category development experience (Brand marketing experience will be a plus)
- Strong experience in FMCG (preferably in food/drinks), working with A-brands and working in an international environment.
- Knows and understands the market, channels, customers as well as consumer and shopper behavior in Korea and has an actual network with agencies and research companies.
Language:
- Fluent in Korean and English (both verbally and written)
Personal competences:
- Strong personality and serious partner in business
- Strong communicator both internally and externally.
- Analytical, fact-oriented, solution-oriented (“how can we make this happen”)
- Hands-on mentality
- Understands the broader picture with an eye for detail.
- People Manager, takes initiative and has the courage to make a difference.
- Entrepreneurial, high energy level (no 9-5 mentality) and a good sense of humor
KPI’s:
- Turnover and REBIT (company target)
- Channel Strategy and Channel Plan (personal target)
- 12M Marketing Activation Plan (personal target)
- ADVP Optimization (personal target)