The Quality Manager serves as the expert in leading and overseeing audits. You ensure the safety and quality of food products that are delivered to market from our factory. A major responsibility is to
instil and maintain a culture of continuous improvement towards safety, quality, and efficiency.

As a member of the plant leadership team, the quality manager contributes to the overall plant performance. This position is fully onsite at the Lotus Bakeries’ Mebane Plant and works 8:00 to 5:00,
Monday through Friday. The quality manager participates in a mandatory, after-hours on-call rotation.

Occasional domestic and international travel is required.

• Responsible for QA/QC
• Serve as the expert for all internal and external audits including but not limited to: FDA, Kosher,
• BRC, and GFCO, and responsible to coordinate the implementation of any corrective actions as a result of the audits
• Owns, reviews, and updates the Quality Management System (QMS)
• Responsible for achieving the production KPIs (quality, hygiene)
• Implement GMP instructions and enforce compliance
• Proactively propose and implement improvement initiatives (continuous improvement)
• Cultivate a culture where quality and product safety are front-of-mind (safety first, quality always)
• Drive plant toward exceptional hygiene and quality status
• Ensure plant achieves the targeted quality of all end-products
• Responsible for product testing in production (R&D)
• Ensure compliance with FSMA/FDA regulations and IFS standards
• Responsible for lab analysis
• Review and respond to customer complaints, with a goal of determining root-cause and then enacting corrective actions
• Collaborate cross-functionally to keep the plant audit-ready at all times
• Provide training tools and documentation
• Manage pest control program

Education (degree):
Master’s degree in food science, food technology, chemistry, or biology
Bachelor’s degree in same domains with minimum 8 years of applicable experience

Specific knowledge:
FSMA/FDA requirements
GFSI-certification requirements
Must be able to perform duties following all regulatory GMP/FSMA food hygiene practices
Basics of mechanical/electrical engineering and utilities

Experience:
Minimum of 8 years in a quality leadership position, overseeing mid-size teams
Food industry experience strongly preferred; FMCG or CPG industry acceptable
Experience with IFS is a plus

Personal competencies:
Continuous improvement mentality
Punctual
Detail-oriented
Entrepreneurial
Leadership skills
Coaching skills
Organization skills
Creativity, thinking out of the box.
Team spirit, Open Dialogue, Passion
Collaborative skills with other departments and services